Will the chatbot make things up about my offer?

It only uses sources you approve: your website, documents and knowledge base. If the answer isn't there, it says it doesn't know and offers a person or the contact form.

Does it replace my support team?

No. It handles repeat questions and writes drafts. Your team still makes the calls and deals with the hard cases, just with less copy-pasting.

Which helpdesk and chat tools does it work with?

It connects through APIs to popular helpdesks, mailboxes and chat widgets, and it can also be built directly into your own app. Which integration makes sense is decided during the audit, based on what you already use.

What about customer data and GDPR?

I limit what the model sees to what's needed, use API providers that do not train on your data, and can mask personal data before it leaves your system. Data processing is documented as part of the project.

How much does it cost?

Every support assistant is quoted individually, because the scope depends on channels, integrations and the size of the knowledge base. After a short call you get a written quote with the first release clearly defined.

AI Customer Support

AI Customer Support Assistant

An assistant that sits in your chat, email and helpdesk, plus a website chatbot that answers customers at any hour using your own content. It drafts replies, tags and routes tickets, and passes the conversation to someone on your team when a person should take over.

Plan your support assistant

See examples

0/7

Answers on your website and channels

Support channels: chat, email, helpdesk

Live demo: the assistant on this site

Why Work With Me

I bring more than code to the table. Here is what makes working with me different from typical agencies.

40%

faster delivery

Lightning Fast Delivery

I use modern frameworks and proven workflows to deliver projects 40% faster than traditional agencies without compromising quality.

100%

TypeScript coverage

Battle-Tested Code

Every line of code is written with TypeScript, follows best practices, and includes automated tests for reliability.

< 24h

response time

Always Responsive

Direct communication with me - no account managers, no delays. Get answers within hours, not days.

95%

client retention

Long-term Partnership

I don't disappear after launch. I stay for maintenance, updates, and continuous improvements of your product.

clear path to a human in every conversation

Handoff Designed From Day One

I plan the route to a human before anything else. Customers can always reach someone, and whoever picks up sees what was already said.

24/7

live on this site

A Working Assistant You Can Test

The chat on this site is my own build running in production. It answers, links to my projects and emails me inquiries. Ask it something before we talk.

What the Support Assistant Does

Website Chatbot Trained on Your Content

Answers questions about your offer, pricing and FAQ at any hour. Its only sources are your pages, documents and knowledge base, and it won't invent a returns policy you never wrote.

Human Handoff

Out-of-scope questions, sensitive cases and customers who ask for a person go straight to your team. The full chat history goes with them.

Lead Capture Form

When a visitor shows real buying intent, the chatbot collects contact details and a summary of the need and sends a qualified lead to your inbox or CRM, the same way this site's own assistant sends inquiries.

Try the live assistant

Suggested Replies for Agents

In email or the helpdesk, the assistant writes a draft reply from your knowledge base and past resolutions. An agent reads it, fixes what needs fixing and sends it.

Ticket Classification & Triage

Each new ticket gets a topic, priority and language and lands in the right queue. Urgent cases stop getting lost among password resets.

Custom Assistants in Internal Apps

The same assistant can run inside your customer portal, back office or internal tools, talking to your data through your own API.

How We Work

Transparent Process

No black boxes. You know exactly what is happening at every stage.

Step 01

Support Audit

1 week

I review your channels, the most frequent questions, existing macros and the knowledge base to find where AI saves the most time without hurting the customer experience.

Top question analysisChannel mapHandoff rulesScope of the first release

Step 02